How to Know Your KPLC Prepaid Meter Number
Most houses in Nairobi have migrated from post paid KPLC meters to pre-paid KPLC meters. With pre-paid Kenya Power meters, you need to buy tokens – similar to airtime scratch cards.. If for some reason you do not know your Kenya Power meter number you can retrieve it from the prepaid meter box.
Have you forgotten your prepaid meter account number? The codes to retrieve the Kenya Power meter number depend on the make of the meter box you have.
How to check token meter number
What you need
This procedure needs you to be at your meter box
The Procedure
To know your Kenya Power prepay meter number follow the steps below:
ACTARIS press 100 enter or #
HEXING 804 enter or #
CONLOG #100 enter or #
SHENZEN 65 enter
CIU-PLC 75#
000# and 100# can also work on other meters
If you are not sure of the make of your meter try most of the options above.
The 11 digit meter number will display ,scrolling from right to left
To buy Kenya Power tokens
- Go to your local electricity vendor
- Supply the operator with the meter number
- Supply the operator with the amount you wish to purchase
- You will receive a 20 digit token printed on a receipt
Kenya Power prepaid tokens are available from vending stations and can also be purchased through MPESA and AIRTEL MONEY 24 hours.
RELATED: How to buy kplc prepaid tokens
I want to pay my tokens bt i didn’t remember account number CIU number is154915463
My meter number is not working please in hexing since we operate it .meter number is 14283094127
Kindly contact me on 0777302708 for a solutions to any Kplc prepaid shortcomings.
I want to buy tokens but I lost my meter number, I have tried using different codes on the toolbox but it’s not working. Kindly help.
Inhemeter CIU (PLC) No 164223718.
000# has worked.
Kind Regards.
My prepaid meter is not working, everytime it indicates “connection failed”…serial number is 37232148603.please help
I can’t top up my inhemeter with ciu why please help
I want to pay my bill bt cant remember my acc no
Code number used to activate meter for 5460..pls help me,
Hi the last time i loaded my tokens i used the meter number of which now am using the same but i get an error message saying i recheck my meter number what do i do?
Hi my meter number is 37163185343 and it accepts to load tokens but the power is not available. Kindly sort me out because am trying to get help on 95551 without success. Thank you
Hi, kindly please we are tired of prepaid line in our plopt A166 in Umoja we net a post paid digital line. Your people are not ready to change I dont know why????????
AM AN ELECTRICIAN THOUGH I DON’T KNOW HOW TO REGISTER TO BECOME A CONTRACTOR AND BE ABLE TO RECEIVE CONTRACTS FORMS HOME KIRINYAGA COUNTY NDIA KARITI SAGANA (CENTRAL)
I want to know how can I change a prepaid meter which I bought from the constructors under the contractor’s ID (NAME:JANE WANGITHI MURIITHI) TO MY OWN ID:(31032479),NAME:(MUSA MAINA ISSA) THANKS I’M WAITING YOUR HELP PLEASE, THANKS.
My meter box is hexing I’m to get my meter number by pressing 804 enter but its not giving..it keeps saying FAILED
The KPLC have installed power today at my house but have tried switching on but its not lighting. What could be the problem. The power is not reaching at the output .
Press 000 enter.
🙂
I need to pay my electricity bill but I don’t know my meter number account, please help me
I have paid my token but the digits are not working, why ? The problem
Mine is shenzhen and when I key in the 65 it’s not giving the account number
I m try to pay my meter 37266132011 but it says pay your debt due and the meter is new
I payed money to the wrong metre number ..how can you help me
some digits are not clearly seen in 1st and 4th row how can i checke it
Dear Kplc customers care.
when will we be connected n every thing is ready i have even disconnected my solar in wait for connection my Ref no are,Y25512018030215
How long does KPLC take to process a prepaid meter application for collection by a customer?
I bough tokens 2 days ago trying to put tokens it says fail my meter number 22119826588 KINDLY HELP
I know that this isn’t the appropriate site but could you do a how-to article on how I can calm my nerves down after waiting for 2 hours for tokens?
???????????????? pole sana it’s all over
I bought tokens over an hour ago ,yet electricity is not yet back.what could be the issue ?
I have paid my token twi times,and when am trying to enter the digit, it’s not going through, yet i have paid 300ksh,what coud be the problem
Trying to put in my tokens, it’s saying can fail.. My meter no is 37170869731