Government Services

How to Pay and Check your NHIF Status on Phone

It is now easy to check for the status of your NHIF contributions by simply sending an SMS to 21101.

What you need 

  • A working sms plan(at least 10 shillings credit)
  • The contributors ID number

The procedure

To get your account status via your mobile phone:

  • Compose a new sms
  • Type the letters “ID”, a space, then your
    ID number (or passport number if applicable) e.g ID 12345678
  • Send to 21101

Note: Charge for this service is Kshs 10 only.

Related: How to replace your NHIF card 

How to pay NHIF via MPESA

  1. Choose the Pay Bill option on your M-pesa menu
  2. Enter Business no. 200222
  3. Type in contributor’s National Identity Number
  4. Enter amount in Kenya shillings you wish to contribute
  5. Type in your M-Pesa Pin
  6. Confirm all details are correct then press OK

You will receive a confirmation SMS from Mpesa immediately.

Transaction charges applicable are Kshs 15.

NB: This option is only available to voluntary contributors & the self employed.

Related:How to check your NHIF number in case you misplaced the card

95 thoughts on “How to Pay and Check your NHIF Status on Phone

  • Evans Kipkemoi

    REQUEST NO. 991919

    Hello
    I am enquring to find out whether my request had been approved.Been a week now since my request was forwarded
    Regards,
    Evans
    ID 20411650

    Reply
    • Stephen cheruiyot mutwol

      Check my nhif statement

      Reply
  • Paul Njoroge Ndung'u

    I had been there requesting the LOU REQ.799515(20/11/2018)Nhif no.1810464 to be approved because i had been going for surgery on 22/11/2018 and even by now is not yet why?

    Reply
  • godfrey kinyoro

    when paying through mpesa do u put national id no or card no

    Reply
    • HowKe Team

      You use your ID number as the account number

      Reply
    • I have tried checking for my mother’s NHIF status via her mobile no and I get a SMS saying invalid NHIF number .pls help..

      Reply
  • Am not in a position to pay for my Inlaws Card, whenever i try paying the response is usually failed because have used invalid account number. Please check it out and assist..
    membership number 7710711 and ID No. 0845943

    Reply
    • Vincent Njagwi

      When picking an outpatient facility do I have to physicaly visit NHIF office

      Reply
    • Aminu shuaibu

      I want check my account status

      Reply
  • Abdihakim Mohamed ahmed

    Plz I want to know how many children’s have you registered for me wit I’d/no 20270346, I have 2 boys & 2 girls, only me & my wife used twice, and have forwarded there details to mks office,plZ, give me my full detail of contributions and my dependants.

    Reply
  • Why is this sms number not working.you can indicate how members can access their memberships status

    Reply
  • Mohammed juma

    I mohammed id 22388795 nihf member my contribution of this year are missing and my mpesa statement showing I am paying what is the problem

    Reply
  • john ochieng

    I have been a defaultant for one year how can i be assisted ?is there any penalty if i restart paying

    Reply
  • Leah wanjiku

    Hi I registered on February, have been paying but today when I confirmed the reply is am not credited why and I always get the sms for mpesa am a bit shocked.

    Reply
  • Incase of death of the contributor, can the surviving spouse continue to contribute to the account and enjoy the benefits? If so how does one go about it?

    Reply
  • Margaret

    Hello I had stayed over a year without paying my nhif contribution. It was for employed but have now paid for the month of January, february and March without having to change to self employed. The question is, is there a procedure for changing to self employment and is there need since my payments have all been credited? Thank you

    Reply
  • William Maingi

    Please send my nhif statement.i have requested for it please

    Reply
    • Marywahu I’d no1044

      Reply
  • annet njorki

    am trying to pay my nhif via mpesa but it doesn’t go thorough it says the I’d is informat

    Reply
  • kennedy mutuku

    To know whether my spouse is one of my dependants in my nhif card.

    Reply
  • David kariuki

    Can one change his spouse? How?

    Reply
    • 1. In case of change of spouse one will be required to produce one or more of the following depending on each case-
      -A sworn affidavit from the Magistrate or marriage certificate
      -Copy of ID for both parties
      -Divorce certificate
      -Death certificate for deceased spouse
      -Coloured passport size photo(s)
      http://www.nhif.or.ke/healthinsurance/nhifForms

      Reply
  • How to check whether my spouse is in the system?

    Reply
    • Follow the guide to send her id number to the number provided above. You will get a response with the last time she contributed if at all she is in the system.

      Reply
  • Faith O Ochieng

    I am on a 10 months contract that ends on June so I have paid for September and October so can I still enjoy outpatient or do I have to pay

    Reply
  • Judy wanjiku wachira

    Please send me my contribution to the due date

    Reply
    • Justus KITHELA Mailutha

      My contribution status updates

      Reply
      • Follow the guide to send an sms and you will get an sms with he last time payments was remitted.

        Reply
        • Electina nang'unda sitati

          I want to see my NHIF statements please

          Reply
    • Follow the guide to send an sms and you will get an sms with he last time payments was remitted.

      Reply
  • Abdulmalik

    Hi..

    How do I pay for my NHIF while I am abroad?

    Thank you

    Reply
    • You can have someone in Kenya to make the payments for you…monthly or annually as per your ability.

      Reply
  • ROSELINE KATHURE

    I usually pay for my account via MPESA since the month of June to October this month this year but after checking my statement today there wasn’t any contribution data. What’s the problem?

    Reply
  • denis nyamari

    pls send me my statement.

    Reply
  • George Koka Kaema

    Kindly send me my contribution status to date.
    Whom did i fill as my dependent?

    Reply
  • Njagi Nancy karimi

    Kindly please send my nhif contribution

    Reply
  • John Mwangi

    Hw will i knw wether i can access to my prefered out patient hospital though phone?

    Reply
  • George Njoroge

    Sir/Madam,

    This procedure should NOT include the NHIF number:

    -How to pay NHIF via MPESA

    Choose the Pay Bill option on your M-pesa menu
    Enter Business no. 200222
    Enter the NHIF number
    Type in contributor’s National Identity Number
    Enter amount in Kenya shillings you wish to contribute
    Type in your M-Pesa Pin
    Confirm all details are correct then press OK

    Could you please correct this info as it’s only the Contributor’s ID Number is required.

    Regards.

    Reply
  • SAMUEL OERI NYANGAU

    How can I get Nhif statement through my mobile phone?

    Reply
  • how can i know weather those who am paying for nhif are in the list (my account), i.e wife and children

    Reply
  • Antony Mutunga Kilonzo

    NHIF IS DOING GREAT TO KENYANS

    Reply
  • Simon njogu kinani

    Kindly I want to confirm my nhif ministatement

    Reply
    • Register on the NHIF site and can then surf for your Account Statement.

      Reply
  • Simon njogu kinani

    Confirmation of my updates

    Reply
  • Kevin Odhiambo Otieno

    am employed and my NHIF has been continuously deducted from my salary… how can I get notification every month that my NHIF account has been credited?”

    Reply
  • Esther Gathoni

    Hey , have just checked my NHIF Statement via SMS and there is no reply still. What’s going on??

    Reply
  • I want to check weather my spouse is in the system

    Reply
  • please which are the deadlines of payments for self employed people

    Reply
  • Lydiah Moraa Mandera

    Good Day

    I stopped paying for NHIF when i left employment,in 2012 but i want to start, can i use the same membership no and whats the minimum/maximum?. Am self employed, and finally how can i get a replacement card.
    Thanks Bless you
    ID 8060211

    Reply
  • I ammended my nhif to self employment.paid via mpesa day before yesterday .but when I check my status bado inasema last payment is by my last employer

    Reply
  • Josephat Isanda Okari

    I want know how my nhif mini statement btn december to murch.

    Reply
    • Rose Naitore

      I stopped paying for ma NHIF card since last year August, wat are the charges

      Reply
      • Seeing as is the year is over you should purpose to start paying afresh next year.

        Reply
  • how do i check if my NHIF account is active?

    Reply
  • Patricia Muganzi

    Hi,
    Is there a limit to using the NHIF card. If so, what is my limit as I contribute 500KShs per month? Please advice

    Reply
  • How does one pay for late penalties?

    Reply
  • Patriciah Ng'endo Manyeki

    I wrote my Membership No instead of ID NO will my account be credited?

    Reply
    • Did the same thing. Was it credited? Did you get any assistance?

      Reply
  • i paid using mpesa pay bill but you have not credited to my account for 2 months now

    Reply
  • susan Muthoni

    How can one change from employee to self employed?

    Reply
  • michael Egessa

    how can I get my nhif statement online.

    Reply
  • When I try to chack my account status but no feedback why? Or which process should I use.

    Reply
  • Grace wanjiru

    I need to know whether i can use my account of which I applied on 30th August 2016.please help know whether it is valid. Thenkyou.member no 6473202

    Reply
  • joseph muli nzioki

    i registered as a member on 25/ 03 /2010 when i was joining employment in a certain company, but i never received my nhif card. again i have applied for convertion from employed to self employed and paid 480 bob via mpesa..will i really get my card this time round.

    Reply
    • You need to visit your nearest NHIF office and get this sorted.
      NHIF Building at Upper hill
      Industrial Area at Devcon Building
      Westlands (Bandari Plaza)
      Satellite Offices:

        Ruaraka
        Ongata Rongai
        Buruburu
        Kenyatta National Hospital
        Eastleigh
      Reply

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