Information

How to Track the Status of your ID Application by SMS

The Kenya national Id is an important document for identification of all citizens in Kenya. Application of this document takes a number of steps and takes a while to be completed until when you get it. With this prolonged process it is imperative that you know the status of your application to reed off the anxiety.

There are two ways to check the status of your ID card application. Here we will look at how to track the status of your ID by SMS .

What you need?

To check the status of your ID card through a mobile phone you need

  • The Nine digit serial number on your waiting card.
  • You also need to have at least 5 shillings airtime for the SMS charge. or a working sms plan

The process

  1. Draft a new SMS from your mobile phone
  2. Key in the nine digits of on your waiting Card
  3. Send the SMS to 20031

Conclusion

You should receive an SMS confirmation indicating the status of your ID Card.

NB

There may be a delay in response, if so do not re-send the SMS give it 3 days before trying again

For feedback or quarries email info@identity.go.ke

for more check http://www.information.go.ke/?p=443

 

HowKE Team

Here to give precise how to guides. Helping you,Know Everything!

154 thoughts on “How to Track the Status of your ID Application by SMS

  • I’m anxious really! I dearly need my ID card. Checking the status of my application, I always GET the same Response. “…still being processed.” When will this end please! Help!!!

    Reply
  • stephen kamau wainaina

    hey..am Stephen kamau I applied my id card 4 months ago still it has not yet come and I need to apply for HELB please help me..

    Reply
  • stephen kamau wainaina

    hey..am Stephen kamau I applied my id card 4 months ago still it has not yet come and I need to apply for HELB

    Reply
  • What is the mean of this short words wich i m receiving while enquiry of my od status? PP? PLS SM1 TELL ME.

    Reply
  • What is the mean of this short words wich i m receiving while enquiry of my od status? PP? WHAT IS THE MEAN? PLS SM1 TELL ME.

    Reply
  • COLLINS MUTUA JOSEPH

    Hi, Iam disappointed by this system as well.An ID card is an applicable criteria every were and I need mine .But the feedback I get is almost the same no change..I need help to get my ID as possible please…
    My card is 2425116662.

    Reply
  • my name is Mohamed I have checked my id status the message iam receiving which says you application has been received in production centre nairobi code en I have tried
    for almost 5 months still iam receiving the same sms . I need advice plz my serial number is 2397124694

    Reply
    • my name is Mohamed I have checked my id status the message iam receiving which says you application has been received in production centre nairobi code en I have tried
      for almost 5 months still iam receiving the same sms . I need advice plz my serial number is 2397124694

      Reply
  • Serial No:241251347,ID Application Status:Application is being processed..Code FA

    Reply
    • kindly assist me i want to use the Id

      Reply
  • Ivy muthon Someren

    Six months down the line and my daughter does not have an id,all her friends who applied after her they have received can you explain that? I have tried the fake txt all am getting is application is being processed….code FA. What the hell?

    Reply
  • my name Daud bashir mohamed, I have lost my ID a month ago 16th at the last month and replied immediately and upto am waiting for it still. my ID number is 24789811

    Reply
  • Hassan Daniel

    Hey i applied for my id…its now six months since i applied and it has never been processed…pls help me
    Serial no.2419498356

    Reply
  • Godfrey nyutu mwangi

    hae James. i went to the office where i aplied and it was on the first stage.he also told me that it had stuck on the system since 2012.how can you assist me and i need it. serial n; 228473401

    Reply
  • assistance this serial number 2428054203

    Reply
  • This doesn’t even work , the sms is not going through, and my serial number have got 10 digits,

    Reply
    • It works Monica …send the 9 digits of the serial number..leave out the last one

      Reply
  • Adams Mohamed

    I applied my ID on November and up to now i don’t have it yet the people I applied with already have.. I tried sending my serial number to 20031 but the response is that my serial number is wrong…kindly help..my serial number is 239636760

    Reply
  • godfrey nyutu

    i aplied my id in the year 2012 and its still in the first stage.how can i get it?
    serial number 228473401

    Reply
    • Geoffrey my advice would be for you to visit the centre where you applied your ID from. And demand to know why the status of your Application has not changed.

      Reply
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        You’ve captured this peycfetlr. Thanks for taking the time!

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  • Serial No:241794249,ID Application Status:Application is being processed..Code FA

    What does the FA mean, this’ now the 3rd week having that FA

    Reply
  • I’m told my serial number isn’t correct yet its the one on the waiting card and its 5months since I applied need it to apply for HELB

    Reply
    • Hey Ian try the nine digits of the serial number …not the ten as it appears ..

      Reply
  • Fatuma mahat yare

    Please assist on the status of this I’D 2419504315
    thanks

    Reply
    • Hey Fatuma,
      You need to send the nine digit serial number on your waiting card to 20031.
      you will get an SMS confirming the status of your ID application.

      Reply
  • Please help on serial no.2412928183

    Reply
    • hey send the first nine digits of the serial number ….serial number usually has ten digits to 20031

      Reply
  • Murunga patrick

    You stupid govment stop blind folding kenyans y a u using kenyans id to steal the votes be4 u realese to them we kenyans have are already awhere and if u wish to impreson me 0721646692 track me my weiting card 2411624853

    Reply
  • alvin omondi

    i have tried the sms service but it isnt working..help..serial number 2402688872

    Reply
  • simon mulama

    help check it serial number 238719242

    Reply
  • What message will i get if my id is ready to be picked?

    Reply
  • muktar Ali farah

    please check my ID
    serial number.241197922

    Reply
  • martin tobiko

    please check for serial number 2425961115

    Reply
  • How many more days can it take, its three months past two told by the officers.
    Check at the Serial: 2417942439

    Reply
  • Please check for me this.Waiting card serial number 2387227272

    Reply
  • Type the first 9 digits and send 20031

    Reply
  • malcolm kiprono tuei

    2419515253 check for me

    Reply
  • malcolm kiprono tuei

    Please check for me 2419515253

    Reply
  • robert sigei

    what is the status of ID card for serial no 2519627025

    Reply
  • let’s not cheat ourselves,we have tried this as many times as we can but nothing happens,I think it’s just away of squandering citizen’s money

    Reply
  • Rob Halakhe Sora

    Please may i get my waiting card number because i lost mine…

    Reply
  • henry kiprotich maiyo

    I have tried several times to sms through that serial number but didn’t get any reply
    serial number 240723162

    Reply
  • that 2031 code is not even working.the links are also fake

    Reply
  • muhanad

    it is not 2031 it is 20031

    Reply
  • Bharat Mulji Varsani

    I have gone to the immigration offices several times and i havent been able to pick my Id card. I do not understand where the problem is because i applied before some of my friends and they have already recieved theirs. Kindly assist me please. My waiting card serial number is 6201353015,the sms service is not working.

    Reply
  • FRED MOSOMI NYABUTO

    I have a problem of sharing an ID number with a person.I was the first to apply and got the id before him, but to my surprise, he was also given the same id number as mine, which he had used in opening a bank account, he used it to access his KRA pin and even applying a loan. Am really suffering help me

    Reply
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  • nonses propaganda , why will a whole government institution post untrue and misleading informatiom.

    Reply
  • Rashid Juma Mwai

    i applied for my Id card on 9,9,2015. till now ave not goten my Id i visit the station and am told to come back at the end of the month and this have blocked me from doing anything.

    Reply
  • This is very disapointing,the system doesnt work.

    Reply
  • This is disapointing,the system doesnt work,,

    Reply
  • abdirashid

    You said that the processing of the I/D takes 6 to 8 weeks but a son and a daughter of mine applied August 2015 and when I enquire online it says it is been processed. 7 months down the line and moreover, the I/Don’t cards of a certain community which applied the same period have received while a certain community are not. What is happening?

    Reply
  • muhumed maalim moulid

    This information is not true. it doesn’t work. just a propaganda.

    Reply
  • my waiting card has 10 digits.

    i have tried the sms process and its response is that i have the wrong serial number and the government portal has a dead link for the online confirmation.

    Reply
  • Abdiafit mohamed korow

    Assistance on serial no 2378705183

    Reply

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