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How To Reverse M-PESA to wrong number, paybill or till number

How To Reverse M-PESA transaction to number, paybill or lipa na mpesa till.

MPESA reversal to wrong number

If you are an M-PESA user, you most likely have send money to the wrong number in the past.  If this has happened to you, you must content that getting your money back can be hard if the other person is dishonest.

Worry not, SAFARICOM can help you reverse your funds.

UPDATE 21 Oct 2018: Simply forward the MPESA transaction sms/text to the number 456.

# That is it 🙂

Reverse Lipa Na M-PESA PayBill or Lipa Na M-PESA Buy Goods & Services transaction:

Lipa Na Mpesa has revolutionized how people make payments these days. However it happens that you may make an erroneous payment while attempting your Lipa Na Mpesa transaction. If you happen to pay to the wrong Mpesa Paybill or MPESA Till Buy Goods & Services how to initiate a reversal.

Reverse Lipa Na M-PESA Buy Goods & Services

If you send an MPESA payment to a wrong till number using the Lipa na MPESA Buy Goods & Services, do not despair. You can get the funds back. You can get the M-PESA transaction reversed. Call Safaricom on 234 and ask for them to initiate the MPESA reversal.

Reverse Lipa Na M-PESA PayBill

To reverse a Lipa Na M-PESA PayBill, you have to contact the merchant directly and request for the reversal.If you do not have the merchant number, call Safarciom directory on 191 and ask for the number of the merchant who runs the  MPESA PayBill. The business will check the transaction and advice you how soon the M-PESA paybill reversal will be done usually within two days for most businesses.

What You need

  • The M-PESA transaction id
  • Time you send the money on MPESA
  • Your ID number
  • Your full names

The procedure

There are several ways to initiate the reversal process

You can:

Sms the word ‘reverse’ to 234 or 100

Then forward the transaction sms received from M-PESA to the number 234

Call the numbers 234 or 100

Provide the transaction sms received from M-PESA

You can also chat with Safaricom from their selfcare site or twitter handle @Safaricom_Care

RELATED: HOW TO CHAT WITH SAFARICOM 

DISCLAIMER  THIS IS NOT AFFILIATED OR OWNED BY SAFARICOM.

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How to reverse mpesa send to wrong number, paybill or reverse lipa na M-PESA
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How to reverse mpesa send to wrong number, paybill or reverse lipa na M-PESA
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How to reverse mpesa send to wrong number, paybill or reverse lipa na M-PESA
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131 thoughts on “How To Reverse M-PESA to wrong number, paybill or till number

  • Obinna nwabueze samson

    I sent mistaking the some of Ksh3,000.00 sent to 0750901811 on 7/6/17 at 1:8 PM. Please help me refund please

    Reply
    • Call Safaricom 100, on your safaricom line and select MPESA

      Reply
  • LE80VZ69NQ Imethibitishwa tarehe 8/5/17 saa 1:27 PM Toa Ksh7,000.00 kutoka 366233 – Pawasam Inve Ltd Wote Main Market Agg Baki mpya ya M-PESA ni Ksh18.00. Gharama ya kutoa ni Ksh82.00.

    Please reverse for me this money withdrawn to a wrong agent

    Reply
  • LE80VZ69NQ Imethibitishwa tarehe 8/5/17 saa 1:27 PM Toa Ksh7,000.00 kutoka 366233 – Pawasam Inve Ltd Wote Main Market Agg Baki mpya ya M-PESA ni Ksh18.00. Gharama ya kutoa ni Ksh82.00.

    Reply
  • I sent 20000 wrong number in 0723454338
    Plz jst reverse it or take his money from his mpesa
    I called him but bloked me

    Reply
  • LDM4Q9YFN2 Confirmed. Ksh1,200.00 paid to Boston Leisure Hotel on 22/4/17 at 6:13 AM.New M-PESA balance…….., I sent wrong amount to

    Reply
  • Karthik Mahendrakar

    For 234 SMS not going

    Reply
  • How long do safaricom take to reply…or simply answer a call ?????

    Reply
  • how long does the revesrsal take to get the money back?

    Reply
  • Norbert

    LBI04KXH5G Confirmed. Ksh200.00 sent to DENNIS MARU 0706696443 on 18/2/17 at 12:29 PM. New M-PESA balance is Ksh4,204.00. Transaction cost, Ksh11.00.

    Reply
  • MESHACK MUGO MURAGE

    Sent money to kuccps bt with wrong jndex number.LBG142T4NT

    Reply
  • Does this site reverse transactions really? Coz [DISCLAIMER

    THIS IS NOT A SAFARICOM SITE NEITHER IS IT AFFILIATED TO IT.]

    I thought it was just how to site but the big number of people posting their personal info here makes me wonder, “Are they insane or am I??”

    Reply
  • alexander munyao

    Alexander munyao. mpesa wrong transaction,7 February 2017 hi,pliz reverse the trsnsction

    Reply
  • CORNELIUS

    how long does it take to make a reversal

    Reply
  • Geoffrey Anno

    Just paid electricity bill to a wrong account..2611931-01 instead of of 2511931-01.Advice me how to go about with the reversal

    Reply
    • Hi Geoffrey,
      You need to contact KPLC …the best way is to tweet them @kenyapower_care

      Reply
  • 98Heriberto

    I must say you have high quality content here. Your page should go viral.

    You need initial boost only. How to get it? Search
    for; Etorofer’s strategies

    Reply
  • Solomon ondego

    I HAVE SENT MONEY TO WRONG NUMBER HELP PLEASE
    WESLEY TANUI
    0728806101
    2500

    Reply
  • jamu holdings paju computers ramzi flats rusinga island

    kinldy reverse the 20,000 ksh send to a wrong agent number back to this agent number 109703

    Reply
    • Hit my inbox now for quick assistance, contact me via whatsapp or call me on 0729274700

      Reply
  • JANET MBWIKA

    I have sent Kshs527 to wrong number 0705074403 ID KKE288U32FE

    Reply
  • Dickens Agoi

    I have sent money to wrong no 0780571316 my occount is 0729899956 and transaction code is KK8374M7LR

    Reply
  • evans sang

    I sent sh 500 to 0720923689

    Reply
  • Brian Murimi

    some fraudulent people use this to their advantage,where they are supposed to send you money through mpesa for a product or service online,so they go to an agent,send you the money,you give them the product,then they reverse the transaction.

    Reply
  • niraj kumar

    wron no recharge this no 8146171259 .300
    refend this no 9534301432

    Reply
  • Eric soni

    Have sent money to a wrong number please reverse
    This is the number 0723746927
    Amount.3100
    My contact is :0708270394

    Reply
  • sent to wrong numner please reverse it KHG6H80AQK Confirmed. Ksh1,000.00 sent to GETU MAGARSA 0703668181 on 16/8/16 at 1:32 Pm

    Reply
  • YOHANNES LEMMA

    I was send for wrong numeber please reverse for my number Trasaction Id KHDOGJL946.ODOYO ORIMBA.Cash of 1200/:ksh.13|8|2016.at 9:15pm.

    Reply
  • Please help me reverse KHD0GIT4BC Confirmed. Ksh250.00 sent to ELIZABETH NGUGI 0790163383 on 13/8/16 at 8:02 PM.

    Reply
  • MATHEW MBUKO

    I SENT MONEY TO A WRONG M PESA NUMBER REFERENCE KHB9FT5ML PLEASE REVERSE MY NUMBER IS 0722 721898

    Reply
  • sicily Gatiti

    please reverse ksh 2050 sent from 0720880317 to a wrong number 0703804623

    Reply
    • Kiprotich Sigei Erick

      Forward message to 234

      Reply
  • zinde khamisi

    hey.I have sent cash to a wrong number please I need you to reverse it for me
    KGV7CR6DLX Confirmed. Ksh300.00 sent to OSORO NYAKWARA 0701493492 on 31/7/16 at 3:40 PM. New M-PESA balance is Ksh45.00. Dial *234*2*1# for M-PESA full statement.

    my number is 0705364640

    Reply
  • TABITHA MUTHEU SIMON

    HI,I SEND MONEY TO KPLC PAY BILL NUMBER BUT I SEND TO WRONG ACCOUNT.
    351323-01 INSTEAD OF 351323-10 ON 18 TH JUN.
    PLEASE CONFIRM IF MONEY CAN BE REVERSED?

    Reply
    • You can contact MPESA to reverse the transaction or KPLC on 95551 or 0703070707 or 0732170170

      Reply
      • I did wrong transaction on paying my kplc i payed to a wrong account number a month later can i get it back

        Reply
  • geoffrey wanjiru

    Reverse of money withdrawn from wrong mpesa agent

    Reply
  • joseph charo kaingu

    Hello? i have withdrawn money from a wrong agent number,transaction id KG435KKFRV.My id no is 29051569,mobile no;0715823803.Kindly reverse that transaction.

    Reply
  • hi,please assist me. u guys are not even reliable ,i have been calling for the last 20min no one is picking calls!!i just sent money to a wrong number,from 0711612835 to 0725773930 and the transaction number is KG485HTDG8.I have tried calling 100 and 234 and I can’t reach any agent all I hear is advertisements. I also have sent a retrieve sms and the transaction msg to 234,please assist me

    Reply
  • DERRICK OTIENO

    hi,please assist me. i just sent money to a wrong number,from 0711906567 to 0715191794 and the transaction number is KG325FU8MC.I have tried calling 100 and 234 and I can’t reach any agent all I hear is advertisements. I also have sent a retrieve sms and the transaction msg to 234,please assist me

    Reply
  • maryadhiambombira

    withdway cash from wrong agent number please help.agent no 68346

    Reply
  • Bismark Yatich

    withdrawn money from a wrong agent, please reverse it: KFN12IBMT9 Confirmed.on 23/6/16 at 7:18 AMWithdraw Ksh5,800.00 from 131029 – Bubacon Agencies Fairprice Shop Near Kwa Dinner Janction Webuye New M-PESA balance is Ksh98.75. Dial *234*2*2# for MPESA mini-statement.

    Reply
  • Nebert Luvin

    I’m Luvin (0716006659) I sent money to wrong no . 0727474568, .I tried to get help from customer care unsuccessfully.After being withdrawn is when I’m getting a response direct directing me to report to police.So I wonder how this will help?

    Reply
  • michaelmiliza

    please help I send money to a wrong number please do something. 0725832192.I have try to call what
    safaricom doing is music to my ear I hate it

    Reply
  • KEK7SHEQG1 Confirmed. Ksh650.00 sent to 0736340009 on 20/5/16 at 4:21 AM. New M-PESA balance is Ksh7.75.Dial *234*2*1# for M-PESA full statement. Kindly reverse money send to a wrong number pliz

    Reply
  • Nancy Chepchirchir Marus

    I withdrew money from a different agent number,how can I get it reversed? Agent no is 749002. Transaction id is KEE2R251DE

    Reply
  • Wanjiru Nduati

    sent 327 from 0719392916 to 0722349719 instead of 0722349717. kindly reverse the money back to my no.

    Reply
  • Wyclife ochieng

    I sent 1000 to kuccps students but i am unable to use it for revision of courses. How can i reverse the money

    Reply
  • PATRICK SHITAKHA

    AM AN MPESA URGENT NUMBER 67547 AND NEEDED TO REVERSE KDL8KEBXXC CONFIRMED ON 21/04/2016 AT 5:52PM
    AMOUNT OF KSHS 18,000/= SEND TO ISAAC MWAI. SINCE THE NAMES ON THE ID AND TRANSACTIONS DIFFERED.
    I SEND THE MESSAGE TO 2530 AND TONOW NOTHING HAS BEEN DONE. AND NUMBERS 100 AND 234 ARE VERY BUSY TO
    GET ANY INFORMATION.

    Reply
  • Kennedy odhiambo abong'o

    I have sent 427 to 0724058430 but I want it to be reversed back

    Reply
  • IRENE WANJIRU

    sent 2030ksh from 0720822026 to 0711917595(wrong number)

    Reply
  • Abdallah Murunga Mumali

    how long does the revesrsal take to get the money back?

    Reply
  • mohamud muhumed aden

    Mpesa wrong number.

    Reply

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