How to get your Safaricom PUK to unblock your line
How to reset your PIN for Safaricom SIM
It happens that sometime you may lock /block your Safaricom SIM. You SIM can be blocked when you enter a wrong PIN more than three times.If this happens, you be asked to enter your PUK number .The PUK number is usually indicated on the plastic card holder that comes with a new SIM card. So keep it somewhere safe for such instances.
If you do not have this plastic SIM cardholder with you, do not fret. Safaricom has another solution for you.
Safaricom has made it possible to unlock your SIM card and keep on connecting. – Updated 21 July 2019.
What you need to unblock/ unlock your Safaricom line
- A working Safaricom line (You can use your friend’s phone)
- Your mobile phone number
- Your ID number that was used to register for this line
The Procedure
- Dial *100# on the borrowed phone (Safaricom Phone)
- This lands you at self-care menu
- Select number 7 get PUK number
- Enter the mobile number of the line you want to get PUK for.
- You will be prompted to Enter Id or pin number(the id used to register the line or the pin number of your line)
Your Safaricom PUK will be sent to the phone you will be using at that moment. You can use that to change your pin and unblock your Safaricom line.
Layargaming By mistake, I blocked my phone. My puk arrived, but it won’t unblock. Since I can’t recall where Mr. found it, kindly send me the original puk.
HLK88 How can I get my merchant number banned so I can leave the country?
Hi how about how to get the puk 2?
Hello Safaricom team,
i have blocked my sim 0728107961 but if try getting the PUK using another working line as per the direction given, it say, connection problem.
How can you help me
I need heip,my line blocked and my id lost still id number i have forgotten.my number 0759124271
Dear Customer care officer,
My SIM card is blocked as is requiring the PUK number and I have forgotten it. Kindly I need help.
my number is 0708035439. I will appreciate your help and I am currently overseas.
Thanks
Dr Daniel Kon Ater
Puk for 254712970151
Can any body help me my line have block my mpesa not working
I forgot pin to my lgk20 and the sims and puk is locked
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What do i do when i dont know the ID no. that was used to regester the sim
HELP!!
thnx in advance
You really need the ID Ansel… How was the line regsitred?
I accidentally blocked my phone… I have received a puk but it can’t unblock… Please send me the original puk coz I can’t remember Mr find it.
hey i have lost all the chances for unblocking my safaricom sim card . what should i do to unblocked my phone. my number is 0792254052…. my id number is 0276644
its urgent if you can assist me
Did you read the article Joshua?
That procedure works so well.
the above information is not helping me .am outside the country and my intention is to keep the safari com line and now for a time it blocked and i do not have the puk with me.i have tried to unblock and given out my id number and they have rejected that .this is my line incase you may assist me because now am desperate where i am now.it got blocked i had put the pin which was wrong three times later i remembered the pin which should be 1325.my line 0715034326.my id number13565516
Susan, did you get assistance on this?
Please unblock my sim 0725412346 my id is 12778938. Send my puk please
Please unblock my sim 0725412346 my id is 12778938
Please! please! may you send for me PUK no. 0790396445
hey i have lost all the chances for unblocking my safaricom sim card . what should i do to unblocked my phone. my number is 0743607810…. my id number is A01870559
its urgent if you can assist me
are you okey now or i can assist you
I’m at Tanzania and i have block my safaricom number accidentally and i dont have my PUK please help me to get the PUK my numbers is +254703755957
It’s simple use the procedure above.
hi, how can I get my original pin and I don’t have the plastic card on 0792168649 BT I registered with another id
Hi i blocked my sim and used a different id to register help me get my puk 0746569794
Pease help me unblock my phone-0724353876
hi please help me get my puk my no. is 0715034206
My safaricom sim no 0797577154 please help me to unblock the puk so I can use my sim card again.
Hi I accidentally blocked my line and I used another id to register please help me get my puk…0727764360
Itried requesting for my puk an iwas told I have exceeded the limit until after one week to try again what’s that
Hi I urgently need to.unblocked my dim. My number us 0708841131. Who can I contact with my personal details to release the sim. I donk have my PUK with me.
Hello I don’t have any other safaricom line to use, and I don’t remember the last top up please I only have the ID how will get the PUK kindly?
Hi I don’t have a another safari number to contact need the puck to open my phone number 0712997219
Am in Uganda n Iocked my phone accidentally,I don’t have another number to call,kindly get me the puk,my no. Is 0719396837. I’d no.23186153
Send me the puk pliz for my no 0716363510
Am Jane wangui plz can i get my puk no because my phone is blocked my no is 0726621948
Hi Jane
The instructions above should help you get your PUK easily.
The outlined procedure for PUK isn’t working. Response is that the ID is wrong.
Hi Charles,
It means you are using the wrong id or better still try using your date of birth
help me get my puk no. my no is 0797558475
my safaricom line blocked. help me cet m’y puk. phone no is 0743904163
Why does it say that you have entered the wrong Id though it’s correct?
Hello Am in Belguim and locked my Safaricom line kindly send me the puk my number 0723716005
Still waiting for my puk number locked my phone number 0723716005
PLEASE CAN YOU SEND ME THIS VODAFONE NUMBER’S( 233503776992) PUK TO THIS NUMBER?
233560043189 OR EMAIL
macmillandic7@gmail.com
How do i swap my sim since safaricom customercare ain’t responding?i have a new plate
PLEASD CAN I GET THIS SIM NUMBER’S( 233503776992) PUK VIA THIS NUMBER?
233560043189 (VODAFONE) OR EMAIL
macmillandic7@gmail.com
PLEASD CAN I GET MY SIM PUK VIA THIS NUMBER?
233503776992 (VODAFONE) OR EMAIL
macmillandic7@gmail.com
lost my SIM card hw do I get new pin
My line blocked and when I try to follow the procedure to get puk I get a message that my Id is wrong
Hello, am a Kenyan, been using my safari-com line , but now I blocked it by mistake and am in Boston Massachusetts I can’t unlock my line, I need your help please, you can get me here +1617-792-1411 and my saf.com number that I need help ti is +2547-0448-444
Hey Bravian. Did u manage to have your safaricom line unblock… am in states n i blocked my saf line. If yes, how did u do it??
Hey Guys
I want to assume you have relatives here in Kenya .You can ask them to follow the procedure above. This is so because the service only works on a safaricom line. They can then send you the PUK for unlocking.
My sim card is blocked send me PUK my phone number is 0712755172. My email address is kagaithecollins@gmail.com
The procedure above should work for you.Note that you need to use another safaricom line..You can borrow your friend .
I blocked my simply and retrieved the puk but I entered as instructed but wouldn’t unlock simply card.please help.
blocked phone send puk 0707719379
My sim card is blocked send me PUK my phone number is 0724309623. My email address is mrgnmirembe@gmail.com
Hi, kindly can I get my puk have blocked my sim card.
Leah
The procedure works if you borrow a friend’s phone
I am Charity Waruguru Maingi and I blocked my phone. I need the PUK to unlock it
Hi I am Dr. RAJESH PATEL of Eldoret of Kenya & at present I am in India. Unfortunately blocked My Safaricom number +254725885787. Please help me to unblock my number, so pl send me PUK number. My national ID number is 28634375.
Waiting for your prompt reply.
Thanks.
My merchant number is blocked how do I get the puk am out of the country
Hi im in south Sudan and my number is+254724433553. Please help me unblock my sim
Am in China and unfortunately have blocked my number 0727907470. kindly send me the PUK.
Send me your ID number, that will help me help you.
send me puk for my no 0726561009