Information

How to check the NHIF account contribution status on your Phone

The NHIF has made it easy for all its clients to check their status on their phones. You simply need to send an SMS with name ID followed by your ID number to 21101.

This makes it easy for members as the alternative was either the hospital or a long walk to NHIF offices.

Related: How to change your NHIF preferred hospital

What you need

  • You should have at least 10 shillings credit on your Safaricom line. This is a premium rated service so bundle SMS /Okoa Jahazi will not work.)
  • Your National ID number or Passport number
NHIF STATUS and dependants
NHIF STATUS and dependants

Procedure

Once you are ready with the above

Compose a new SMS  starting with the letters ID followed with your ID or passport number

Example:  ID 12345678

Send the message to 21101

You will receive a text showing your last payment date and the dependants on your NHIF account.

Answers to frequently asked Questions

What is the waiting period for NHIF or put differently how long does it take to access NHIF services after registration?

As we know NHIF has two types of membership, formal and informal. When you are in the informal sector your waiting period is 60 days while those in the formal sector have 30 days waiting period.

What’s is the waiting period for a dependent on NHIF?

NHIF has made it really easy for members to add their dependents. A dependents “card” becomes active immediately once you finish the registration process.

How long does it take for MPESA payments to be uploaded?

M-PESA payments are known to take between 24 and 48 hours although there are instances when  M-PESA payments reflect immediately.

What happens when you break your contribution?

There are two options for this. You can decide to pay the principal amount and then wait for sixty days before you can resume using the service. Alternatively, you can pay the arrears plus penalties and be activated on the spot.

What are the penalties for late payment?

You need to pay your NHIF by the 9th of each new month. If you fail to pay by this date then you or your employer depending on your type of contribution will have to pay extra.

In the case of an employer missing payment they will be required to pay double the principal.

When an individual or as they call them informal contributor fails to pay on time they will need to pay 50% on the principal. That would be 500 plus 250 which will be 750.

RELATED: How to check your NHIF number in case you misplace the card

Visit http://www.nhif.or.ke  for more information on NHIF

HowKE Team

Here to give precise how to guides. Helping you,Know Everything!

117 thoughts on “How to check the NHIF account contribution status on your Phone

  • phophindoh murithi bonface

    I wish to know my contribution number. thanks

    Reply
  • phophindoh murithi bonface

    wish to know my number

    Reply
  • phophindoh murithi bonface

    I wish to know my number

    Reply
  • Reuben Atuta

    my name is Reuben Atuta id 25177447, I have not paid Nhif since 2015.what can I do? can I open a new account? advise accordingly

    Reply
  • I have not paid my nhif CONTRIBUTION since January 2016 please how much do i need to pay to get my card updated ? Get me the correct status of my card ID no 23192316

    Reply
  • I have just checked the status of my account and I am informed that I last paid in 2010/07 which is not true because I last paid last year. Where can I get updated information?

    Reply
  • stephen munyao

    pls direct me how to get my NHIF card

    Reply
  • James Thiongo Muiru

    Kindly I would like to be informed for any arrears up-to date of this id no 29836629.And i would as well want to know if i paid the month of January 2018 on date but i failed to pay the month of Feb 2018 by 9th ,then i pay on date 16 am I having a fine.U can get back to me via my email or this no pliz 0707489013

    Reply
  • My pious ID is 22925099 Last year at pious the end pious month of Nov my wife was admitted at KNH but paid in cash in a reason that I was not given a ref No. on admission day. can I get my refund for this was not my fault? Sh 35000 is a lot of money.

    Reply
  • i havent paid nhif for the last 11 months.
    Do i need to pay my arrears first or i can just continue paying from the current month.

    Reply
  • have not submitted contribution for a year now how much am i supposed to pay now. 24534133

    Reply
  • i have not paid my nhif CONTRIBUTION since march 2017,how much do i need to pay

    Reply
  • I work in Nairobi and my daughter is in kakamega anytime she is sick I have to send my NHIF card and copy of my ID home to my mum who stays with her.My question is there a way a can have two NHIF cards so that my daughter uses it whenever need arises without I going through sending it home then back to me when I need to??

    Reply
  • margaret

    please,may I know my balance contribution as of February 2017..

    Reply
  • felix syengo kithuka

    On 8/1/1018; i paid my nhif monthly contribution using my phone as an account number instead of ID number. my phone number is 0727108191. ID number is 31972534. can that be transfered to my account number?

    Reply
  • Georgina ndungu

    You are still not explaining how to know one’s penalty via the phone without physicaly going to the office

    Reply
  • Please help me know if i have any outstanding arrears and if yes,how much

    Reply
  • Marion Onginjo

    Hi I have just received an SMS that my last payment was November 2017 but the name of my employer is incorrect… Can it be changed?

    Reply
  • Dancun Nyakwaka

    Please help me know wether I own outstanding arrears and if there is how much?

    Reply
  • She go consolata

    Hie… Am Consolata Sheri… Registered as nhif member 2014 but was active since last year because I was still a student… The problem is that I never went back to take my card and it’s my employer who has been remmiting my contribution… Now I need the nhif number because of some legal issues… How can I get it please help

    Reply
    • Jamilla Njeri Wahome

      I have not paid NHIF since employment in 2013.How do I reactivate it?

      Reply
      • Hi Jamila,
        Just visit the nearest NHIF office with Card and ID and ask them to activate you. You will need to pay for the current month goin forward

        Reply
  • How much is principal amount

    Reply
  • ENOS ODIMO

    Pliz Help Me Know Whether I Have Any Outstanding Balance My Id No 31432502

    Reply
  • stephen kariuki

    send me monthly statement fro Jan 2015 to October 2017

    Reply
  • hi my contributions are up to sep 2017 where do I pay the penalty

    Reply
  • Emily Nyambura Macharia

    I was out of country for 3yrs and I never pay my contribution where should I start? Should open another account for you or should go on the doing my payments?

    Reply
    • I have not made any contribution over a year what should I do, and if I pay will I be able to access the service emmedietely .plz advice

      Reply
  • Ali Abdi Issa

    nataka kujua ile kiasi nadaiwa

    Reply
  • ben gichuru

    how can I remove a member from my card

    Reply
  • ben gichuru

    how can I remove a member

    Reply
  • can a polygamous member be covered by both or more spouses

    Reply
  • Crispus Muriithi Mwangi

    hello, I humbly request how do I go about this please,,,,, I didn’t pay on time the nhif premium for the last one month,what is my penalty please?

    Reply
  • Dennis muturi

    Can I pay the penalties through the mpesa_?

    Reply
  • cathrine muthoni

    I sent via mpesa wrong account.how do i get reverse.or it activated on my account.i errored in puting sccount numbrr

    Reply
  • charles ngari

    i have not paid my nhif since march 2017,how much do i need to pay

    Reply
  • John karugu kamau

    I want information abt my account please

    Reply
  • simiyu wilberforce

    please send me my nhif number.i need to fill some documents immediately

    Reply
  • Alex waweru

    How should i pay 250 penalties through mpesa without me going to office because time factor

    Reply
  • Can I apply for a new card if I have not paid for 1 year?

    Reply
    • The NHIF card is linked to your ID card. So you may have to contact NHIF directly.

      Reply
    • Hi Ann,
      NHIF is insurance,if you haven’t paid you don’t enjoy the service.If you want to start a fresh visit NHIF office near you and say you want to start paying again.You don’t need a new application.

      Reply
  • If I pay via Mpesa at 9th and takes 48hrs to reflects will I be charged penalty thanks

    Reply
  • Violet Ikovwa

    what is the status of my account pls

    Reply
    • Emma sunda

      How can I hide my nhif status ie nobody to see my status. How do I go about it?

      Reply
  • martin,ebole,kutayi

    My,contribution

    Reply
  • I have a one month late payment.I usually pay 500/=.So how much should I pay?

    Reply
  • maurice nyamwange

    whats the status of my account plis

    Reply
  • purity Omwega

    Hi…I have never paid my nhif since I guess 2014-2015.I was in school then..Will I have to pay the penalties

    Reply
  • Hi…I have never paid my nhif since I guess 2014-2015.I was in school then..Will I have to pay the penalties

    Reply
  • Jacob kisilu

    I tried to access my account status but there is no reply.

    Reply
  • George odhiambo

    I have tried to check my account status but no any feedback

    Reply
  • WILLY KACHERU

    Hi,i just activated my acc for ID 22350255 holder,please tell me when am supposed to start paying monthly contribution to avoid inconviniences.
    Thanks in advance

    Reply
    • James Thiongo Muiru

      Willy did you pay in advance for the 3mnths .the you are supposed to wait for three mnth to end and you can start ur contribution

      Reply
  • Salhina said A kamau

    Please activate my card, ID 22577812

    Reply
  • Lydia N.Moriasi

    Hi, I have paid on time the last 3 months and after checking my status im told invalid, my card no is 6466370.

    Reply

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