How to Apply For a Certificate of Good Conduct in Kenya
How to apply for a Police Clearance Certificate / certificate of good conduct in Kenya
The Police Clearance Certificate is a requested document in most institutions in Kenya. Banks, employers, insurance companies, government agencies require you present certificate of good conduct when you transact with them.
Traditionally the Certificate of Good Conduct / Police Clearance Certificate is issued by the Kenya Police CID department. The certificate confirms that an individual has not engaged in any criminal activity in the last six months or served a jail term for the same
What you need (as a citizen)
- Original and photocopy of your second generation ID card
- Complete set of rolled fingerprints of the applicant –taken at time of application by the CID
- KES 1000 or 1050 on eCitizen being processing fee
What you need (as a foreigner)
- The original and copy of the personal details page of the passport
- Letter explaining need for the certificate of good conduct
- Processing fee of Euros 38
The Procedure
N/B If you are in Nairobi you can only apply for the certificate of good conduct online for those outside, skip the online procedure and head to a CID office near you.
- Log on to eCitizen.go.ke portal and create an account `
- Click on “Get service now” on the Directorate of Criminal Investigations Tab
- Read the instructions carefully and then choose you payment method. The fee is 1050
- Print two copies of your invoice and a copy of C24 on A4 paper(double sided)
- Head to the CID offices with a copy of C24, the invoices and original ID for adults or Birth certificate for minors. Click here for a map to CID Headquarters.
Those in Nairobi, you take a matatu number 100 from OTC area stage. Alight at the CID headquarters. Follow instructions from the CID officers to get your Police clearance certificate.
If you are outside Nairobi visit a police station in your area and ask for the nearest CID divisional headquarters. Follow the instructions issued here to apply for your certificate of good conduct.
Sources :
- http://www.cid.go.ke/index.php/services/police-clearance-certificate.html
- http://www.infohub.co.ke/2015/01/kenya-certificate-of-good-conduct-how.html
- http://www.mpesarates.com/certificate-good-conduct-kenya-apply-ecitizen/
I applied for certificate of good conduct may 2019 till now I have not received one,pliz help
I applied for good conduct 2015 and I didn’t went for it. should I apply another one the one I apply is still valid
The good conduct is valid for 1 year. You can go to ecitizen and apply for one.
I applied for my certificate of good conduct more than two weeks ago at kikuyu and have not yet gotten a feed back.
I applied for good conduct and it’s know 2 weeks o haven’t received
I applied certificate of good conduct last year,I haven’t received any msg what might be the problem?
How do I check to see my good conduct is issued
i applied my certificate of good conduct on july this year at huduma centre though the message was sent that it has been generated but when log in ma email i dont see it pliz help.
I applied for mine three weeks ago I haven’t go it up to now and I was told it will come after two weeks..is urgent please help
I applied for certificate of good conduct, how can I know it is ready?
I applied for my good conduct at the huduma center GPO since 24th April 2018. I have not received any feedback back since then, yet I was told it will take approximately two weeks. Kindly assist.
Why is this taking too long
I applied mine on 6th this month and got it yesterday (17th) ie after 11 days.
Daniel
Was that in good time?
I applied for my good conduct three weeks ago. Untill now i havent received an email for my certificate. Please help its urgent
I applied for the certificate of good conduct have received a notice in my email but i can’t see the attachment. Kindly assist.
i applied for my good conduct and paid 1050 i did not get invoice on my account history and the form for the finger print kindly assist the account that i was given wasBG1ZPKW and i received sms from mpesa wich i confirmed that my money went to ecitizen the sms wasLJ13QWVWJ3 on 18/10/2017 at 12:30pm kindly assist me
They told me its ready but i dont see it wen i login.
Where do I download the c24 forms?
I applied my certificate on 2nd June this year online and have not received it.. How long will it take
Hi Patricia,
If you applied for the certificate of good conduct through e-Citizen then you should have two options to receive the certificate.
1. A notice will be sent to your email address with the attachment
2. You can log in to your e-citizen account , you will be able to print your certificate there.
It takes about a week to get the certificate
How long does it take after presenting your invoice and finger prints taken?
I want to apply via e-citizen
I applied for the certificate on 29th November but I didn’t get any message on how to download it.
is it ready?
How long does the process take
l applied for the said certificate of good conduct on 30/01/2017 at GPO MombAsa Pin no.P051128734A
payment receipt no.L80100-01171365136
still waiting thanx
how.co.ke is just a help site. For queries on your certificate of good conduct please check with the station where you applied.